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Customer Service Specialist
Belimo
Posted
2 months ago

Củ Chi, Ho Chi Minh City

Onsite

USD 3K

Full Time

Job Categories

Customer Service Support Operations Administration

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Sema Summary

Belimo is seeking a Customer Service Specialist to join their team in Củ Chi, Ho Chi Minh City. The selected candidate will handle customer inquiries, provide solutions, and ensure a high level of satisfaction. This role requires excellent communication skills and the ability to resolve issues efficiently. As a full-time position, it offers a competitive salary. The role focuses on delivering exceptional service to support the company's customer engagement efforts.

About Company

Belimo specializes in the manufacturing and development of innovative automation solutions for HVAC systems, ensuring energy efficiency and comfort.

Core Requirements

High school diploma
Customer service experience
Strong communication skills
Problem-solving skills
Ability to work in a team

Responsibilities

Handle customer inquiries
Provide solutions to customer issues
Maintain customer records
Assist with product information
Coordinate with internal departments
Follow up on customer feedback
Ensure customer satisfaction

Must Have skills

CommunicationProblem-solvingCustomer focusTeamworkTime management

Nice To Have Skills

Technical knowledgeSales experienceMultilingual skills

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmail

Job Keywords

Customer ServiceSupportCommunicationProblem-SolvingTeamwork

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