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Customer Service Specialist
Curriculum Associates
Posted
last week

Bengaluru, Karnataka, India

Onsite

INR 35K

Mid Level

Full Time

Job Categories

Customer Support Service E-Learning Technology

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Sema Summary

The Customer Service Specialist at Curriculum Associates is responsible for managing customer orders and providing high-quality support. This role requires clear communication, strong organizational skills, and experience with order processing systems.

About Company

Curriculum Associates is a leading E-Learning provider dedicated to changing the face of education technology. Their innovative programs are designed to serve K–8 students across the nation.

Core Requirements

Experience in customer service.
Proficient in Microsoft Office.
Familiarity with order management systems.
High urgency in responding to customer requests.
Ability to work independently and take initiative.

Responsibilities

Verify and audit customer purchase orders.
Assist sales reps with order placements.
Enter various types of service orders.
Collaborate with multiple teams to process orders.
Identify and resolve issues through teamwork.
Communicate efficiently with clients and colleagues.
Manage special orders and projects as required.

Must Have skills

CommunicationCustomer serviceOrder managementTime managementTechnical proficiency

Job Keywords

Customer ServiceOrder ManagementE-LearningMicrosoft OfficeTeamwork

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