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Hytech

Customer Service Specialist

Hytech

Posted

6 days ago

Bangkok, Bangkok City, Thailand

Onsite

THB 20K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Specialist role at Hytech involves responding to customer inquiries and ensuring customer satisfaction. The position requires strong communication skills and the ability to resolve issues efficiently. This is a full-time position based in Bangkok, Thailand, with a junior experience level preferred. Candidates should be prepared to engage with customers through various channels and provide support. Benefits were not specified, but the opportunity to grow in the customer service field is significant.

About Company

Hytech is a company focused on delivering high-quality customer service solutions. They emphasize professional growth and customer satisfaction.

Core Requirements

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Ability to work in a team
  • Problem-solving aptitude
  • Customer service experience

Responsibilities

  • Respond to customer inquiries promptly
  • Provide accurate information about products and services
  • Resolve customer complaints efficiently
  • Maintain customer records
  • Collaborate with other departments to improve service
  • Follow up on customer feedback
  • Assist in training new staff

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAdaptability

Nice To Have Skills

MultilingualTech-savvyConflict resolutionTime management

Tools Knowledge Requried

CRM softwareEmailChat support tools

Job Keywords

customer servicesupportcommunicationproblem-solvingBangkok

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