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Customer Service Representative
PT. INFOMEDIA NUSANTARA
Posted
2 days ago

Tegal

Onsite

IDR 5M

Contract

Job Categories

Customer Support Service Communication Contract

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Sema Summary

As a Customer Service Representative at PT. INFOMEDIA NUSANTARA, you will be responsible for assisting customers at the GraPARI Tegal location. Your role will involve addressing inquiries, providing information about services, and ensuring customer satisfaction. This is a contract position that requires strong communication skills and a customer-oriented mindset. Experience in customer service will be beneficial, and working on-site is essential for this role.

About Company

PT. INFOMEDIA NUSANTARA specializes in customer service solutions and aims to enhance customer satisfaction through professional assistance and engagement.

Core Requirements

Excellent communication skills
Customer service experience
Problem-solving abilities
Ability to work on-site
Time management

Responsibilities

Assist customers with inquiries
Provide information on services
Handle customer complaints
Ensure customer satisfaction
Maintain accurate records
Collaborate with team members
Train new staff

Must Have skills

CommunicationCustomer serviceProblem-solvingTime managementTeamwork

Nice To Have Skills

MultilingualConflict resolutionAdaptability

Tools Knowledge Requried

CRM softwarePhone systemsEmail communication

Job Keywords

Customer ServiceSupportCommunicationProblem-SolvingTegal

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