Search for Jobs

Customer Service Representative
Tata Consultancy Services
Posted
3 weeks ago

Taguig, National Capital Region, Philippines

Onsite

PHP 25K

Junior Level

Full Time

Job Categories

Customer Support Service Operations Admin

Match

Skills

Experience

Industry

Sema Summary

Tata Consultancy Services is looking for a Customer Service Representative in Taguig, Philippines. The role involves assisting customers with inquiries, resolving issues, and providing support efficiently. Ideal candidates should have excellent communication skills and a problem-solving mindset, suitable for entry-level professionals. This position is full-time and requires on-site attendance.

About Company

Tata Consultancy Services is a global leader in IT services, consulting, and business solutions, dedicated to helping businesses grow through technology.

Core Requirements

High school diploma or equivalent
Strong communication skills
Familiarity with customer support tools
Ability to work in a team
Problem-solving abilities

Responsibilities

Assist customers with inquiries
Resolve customer complaints and issues
Provide accurate information on services
Maintain customer records
Collaborate with team members for issue resolution
Ensure customer satisfaction
Meet performance metrics

Must Have skills

CommunicationProblem-solvingCustomer focusTeamworkAdaptability

Nice To Have Skills

Technical knowledgeTime managementConflict resolutionMultitaskingPositive attitude

Tools Knowledge Requried

CRM softwareCall center softwareMicrosoft OfficeEmail

Job Keywords

customer serviceclient supportissue resolutioncommunication skillsteam player

Similar Jobs