Customer Service Representative
HGS Offshore Staffing Solutions
Posted
3 weeks ago
Taguig, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Customer Service Representative will handle verification tasks related to debt accounts. This role requires strong communication skills and experience in financial services.
About Company
HGS Offshore Staffing Solutions specializes in outsourcing and offshoring consulting, helping businesses grow by building specialized offshore teams.
Core Requirements
- At least 3 years in call center or financial services.
- Proficiency in CRM systems and spreadsheets.
- Experience with data entry and verification.
- Strong communication skills.
- Ability to work on-site during morning shifts.
Responsibilities
- Review debtor files and identify creditors.
- Contact creditors to confirm account details.
- Enter verified data into the Debt Fix system.
- Prepare verification reports for compliance.
- Follow up with creditors for missing information.
- Maintain professional communication standards.
- Ensure adherence to verification protocols.
Benifits
- Day 1 HMO
Must Have skills
Job Keywords
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