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Customer Service Representative
Fastrising
Posted
4 days ago

Taguig, National Capital Region, Philippines

Onsite

PHP 35K

Entry Level

Full Time

Job Categories

Support Customer Service Moderation Training

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Sema Summary

The Customer Service Representative role at Fastrising is primarily focused on non-voice content moderation. The position requires working fixed dayshift from 9 AM to 3 PM and involves training before production. Candidates should be ready for immediate interview calls. The role is suitable for those with less experience, making it ideal for juniors looking to start a career in customer service.

About Company

Fastrising is a growing company in the human resources services sector with a team size of 11-50 employees, focused on providing efficient recruitment and staffing solutions.

Core Requirements

High school diploma or equivalent
Basic communication skills
Ability to work fixed hours
Willingness to learn
Team player

Responsibilities

Moderate content as per guidelines
Handle customer inquiries
Prepare reports on customer feedback
Coordinate with team members
Attend training sessions
Follow up on unresolved issues
Assist in maintaining client satisfaction

Must Have skills

CommunicationProblem SolvingAttention to DetailTeamworkTime Management

Nice To Have Skills

Customer Service ExperienceModeration Tools KnowledgeConflict ResolutionAdaptabilityBasic Computer Skills

Job Keywords

customer servicecontent moderationcommunicationsupportteamwork

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