Customer Service Representative
Concert8 Solutions
Posted
yesterday
Taguig, National Capital Region
Onsite
PHP 20K
Full Time
Sema Summary
As a Customer Service Representative at Concert8 Solutions, you will be responsible for assisting customers with inquiries related to travel accounts. The role requires effective communication skills to provide excellent service. You will need to resolve issues, answer questions, and ensure customer satisfaction. A full-time position based in Taguig, this job is suitable for those passionate about customer service and travel. Candidates should expect opportunities for growth in a dynamic environment.
About Company
Concert8 Solutions is a leading provider in customer service for travel-related accounts.
Core Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to handle customer inquiries
- Problem-solving skills
- Experience in customer service or related field
Responsibilities
- Assist customers with travel-related inquiries
- Resolve customer complaints effectively
- Provide accurate information regarding travel accounts
- Maintain customer records and documentation
- Collaborate with team members to enhance service quality
- Upsell travel services when appropriate
- Ensure customer satisfaction with each interaction
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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