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Customer Service Representative
UPS
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 3K

Junior Level

Full Time

Job Categories

Support Customer Warehouse Logistics Operations

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Sema Summary

As a Customer Service Representative at UPS, you will be responsible for managing customer inquiries and providing excellent support. This role is ideal for individuals with junior-level experience in customer service, particularly within a logistics or warehouse environment. Strong communication skills and a proactive approach to problem-solving are essential. The position is based in Singapore and offers a full-time schedule.

About Company

UPS is a global leader in logistics and package delivery, committed to providing exceptional service to customers around the world.

Core Requirements

High school diploma
Experience in customer service
Strong communication skills
Ability to work in a team
Familiarity with logistics operations

Responsibilities

Manage customer inquiries
Provide accurate information
Resolve customer issues
Collaborate with warehouse staff
Maintain records of customer interactions
Ensure customer satisfaction
Support logistics operations

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAttention to detail

Nice To Have Skills

Logistics knowledgeMultilingualTime management

Tools Knowledge Requried

Warehouse Management SystemCRM software

Job Keywords

customer servicelogisticscommunicationsupportwarehouse

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