Customer Service Representative
MicroSourcing
Posted
yesterday
Rizal, Calabarzon
Onsite
PHP 30K
Intern Level
Full Time
Sema Summary
The Customer Service Representative at MicroSourcing is responsible for assisting Coaches in facilitating Zoom sessions with children. This role includes recording attendance, tracking points, and taking notes during sessions, as well as sharing various session materials. Ideal candidates include fresh graduates and career shifters with 0-1.5 years of customer service experience. This full-time role is based in Rizal, Calabarzon with a competitive compensation package and opportunities for growth.
About Company
MicroSourcing is the largest offshore provider of managed services in the Philippines, employing over 9,000 professionals. The company prides itself on its inclusive culture and commitment to diversity, striving to celebrate each employee's unique contributions. MicroSourcing is positioned to support SMEs and mid-market companies through talented professionals and recruitment expertise.
Core Requirements
- 0-1.5 years customer service experience
- strong communication skills
- ability to work onsite
- proactive decision-making
- team support capabilities
Responsibilities
- Assist Coaches in facilitating Zoom sessions
- Record attendance and track points earned
- Take detailed notes during sessions
- Share session materials with participants
- Create rosters and manage schedule changes
- Observe and report red flags or concerns
- Support Coaches in various delegated tasks
Benifits
- healthcare coverage
- paid time-off
- group life insurance
- performance bonuses
- career growth opportunities
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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