Customer Service Representative
RemodelBoom
Posted
last week
Philippines
Remote
USD 7K
Entry Level
Full Time
Sema Summary
We are seeking a confident and tech-savvy Customer Service Representative. The role involves engaging with leads via SMS and ensuring effective client communication.
About Company
RemodelBoom is a leading revenue-sharing program for home improvement companies, focusing on results and customer success without upfront costs.
Core Requirements
- Excellent spoken and written English communication skills
- Detail-oriented and highly reliable
- Strong proficiency in Google Sheets or Excel
- Ability to work independently
- Experience in customer service
Responsibilities
- Communicate professionally with U.S.-based clients.
- Follow up with clients via SMS on scheduling.
- Maintain internal spreadsheets and project documentation.
- Ensure timely client communication.
- Support daily operations of the team.
- Manage multiple client conversations.
- Assist in tracking lead responses.
Benifits
- Remote work
- Supportive team culture
Must Have skills
Job Keywords
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