Customer Service Representative
PULSE
Posted
last week
South Asia
Remote
IDR 5M
Mid Level
Full Time
Sema Summary
The role involves managing customer pricing inquiries and supporting sales processes. It requires a proactive approach to engage customers and resolve issues efficiently.
About Company
PULSE is a rapidly growing organization in the testing, inspection, and certification space, fostering a people-first culture and ensuring product safety and compliance.
Core Requirements
- Minimum of 3 years of customer service experience
- Strong written and verbal communication skills
- Ability to read and interpret quotes and contracts
- Experience with CRM systems
- Strong problem-solving skills
Responsibilities
- Handle pricing inquiries and RFQs via phone and email
- Qualify customer needs and build relationships
- Follow up on pending quotations
- Proactively engage customers for service needs
- Liaise between customers and internal teams
- Manage customer relationships and support account growth
- Process sales documentation and maintain CRM records
Must Have skills
Job Keywords
Similar Jobs
Sales Representative
ideaHelix
Remote
Sales Development Representative
AI CERTs®
Remote
Sales Development Representative
Think Bullish
Remote
Customer Onboarding Executive
Yanolja
Remote
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Remote
Customer Success Manager
Canonical
APAC
Customer Success Manager
Canonical
Remote
Customer Success Manager
Atlassian
Remote
Customer Support Specialist
PULSE
South Asia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.