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Customer Service Representative
PT Kreatifitas Sinergisme Teknoindo
Posted
last week

Remote

IDR 5M

Contract

Job Categories

Customer Service Support Remote Contract

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Sema Summary

The Customer Service Representative role involves supporting customers primarily in German. The position is fully remote, providing flexibility and encouraging applicants with strong communication skills. While specific experience requirements are not listed, proficiency in German and excellent customer service capabilities are essential. The role is contracted, making it an ideal fit for individuals seeking short-term commitments in a dynamic work environment.

About Company

PT Kreatifitas Sinergisme Teknoindo is a forward-thinking technology company focused on providing innovative solutions and exceptional customer service.

Core Requirements

Fluent in German
Strong communication skills
Customer service experience
Ability to work remotely
Problem-solving abilities

Responsibilities

Assist customers with inquiries in German
Resolve customer issues efficiently
Maintain communication records
Provide product information and support
Collaborate with team members
Adapt to customer needs and feedback
Ensure high customer satisfaction levels

Must Have skills

German proficiencyCommunication skillsCustomer service experienceProblem-solving skillsTime management

Nice To Have Skills

Multilingual capabilitiesExperience with CRM softwareTeamworkAdaptabilityEmpathy

Tools Knowledge Requried

CRM softwareCommunication tools

Job Keywords

Customer ServiceGerman SpeakerSupportRemote WorkContract

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