Customer Service Representative
Ikigai Cases
Posted
last week
Philippines
Remote
PHP 30K
Full Time
Sema Summary
The position involves providing customer support remotely. You will assist clients with inquiries and resolve their issues efficiently.
About Company
Ikigai Cases specializes in customer service solutions, focusing on delivering exceptional support to clients.
Core Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Experience in customer service preferred.
- Strong problem-solving skills.
Responsibilities
- Respond to customer inquiries promptly.
- Manage customer complaints and provide appropriate solutions.
- Maintain records of customer interactions.
- Identify and assess customer needs.
- Provide accurate information about products and services.
- Collaborate with team members to improve service quality.
- Follow up on customer interactions as necessary.
Must Have skills
Job Keywords
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