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Customer Service Representative
IdeaGCS
Posted
yesterday

Makati, National Capital Region, Philippines

Remote

PHP 25K

Entry Level

Full Time

Job Categories

Customer Support Service Communication Sales

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Sema Summary

The Customer Service Representative role at IdeaGCS involves assisting clients with inquiries and providing effective solutions. Ideal candidates should possess strong communication skills and a customer-centric attitude. This full-time position is hybrid, based in Makati, requiring a junior level of experience. There are no specified benefits, but it offers a competitive monthly salary. Candidates must be adaptable and ready to handle various customer scenarios.

About Company

IdeaGCS is a prominent player in the customer service industry, providing tailored support solutions to enhance client satisfaction.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Adaptability to hybrid work
Team collaboration

Responsibilities

Assist customers with inquiries
Resolve customer complaints
Provide product information
Collaborate with other teams
Maintain customer records
Gather customer feedback
Follow up on customer interactions

Must Have skills

CommunicationProblem-solvingAdaptabilityCustomer handlingTeamwork

Nice To Have Skills

MultilingualSales experienceTechnical knowledge

Job Keywords

customer servicesupportcommunicationproblem solvingservice representative

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