Customer Service Representative
HSBC
Posted
last week
Quezon City, National Capital Region, Philippines
Remote
PHP 30K
Entry Level
Full Time
Sema Summary
Join HSBC as a Contact Centre Service and Sales Representative. Provide support and assist customers with their needs to ensure satisfaction.
About Company
HSBC is one of the world's largest banking and financial services organizations, operating in multiple countries and dedicated to helping customers realize their ambitions.
Core Requirements
- High school diploma
- Proficient in required languages
- Ability to work flexible shifts
- Customer-centric attitude
- Team player with development openness
Responsibilities
- Answer customer calls politely.
- Resolve issues on first contact.
- Deliver on customer expectations.
- Provide information on products.
- Generate customer loyalty.
- Escalate issues when necessary.
- Stay updated on training and policies.
Benifits
- Flexible working
- Professional development
- Inclusive culture
Must Have skills
Job Keywords
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