Customer Service Representative
GRUNDFOS
Posted
last week
Pasig, National Capital Region
Remote
PHP 60K
Mid Level
Full Time
Sema Summary
This role involves providing exceptional customer service to the OEM sector. Responsibilities include order management and customer support across multiple communication channels.
About Company
GRUNDFOS is a global leader in water solutions, committed to sustainability and delivering innovative energy-saving products to enhance quality of life.
Core Requirements
- Associate’s or Bachelor’s degree
- 3 years CSSC experience
- Customer service expertise
- Fluency in English
- Proficiency in Microsoft Office
Responsibilities
- Provide commercial and technical advice
- Resolve customer request tickets
- Prepare offers and quotations
- Monitor offers in sales guidelines
- Use SAP for pricing
- Identify new business opportunities
- Manage and process customer orders
Benifits
- Flexible working hours
- Additional paid leave for volunteering
- Continuous learning and development opportunities
- Diverse and inclusive environment
Must Have skills
Job Keywords
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