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Crawford & Company

Customer Service Representative

Crawford & Company

Posted

yesterday

Iloilo

Remote

PHP 30K

Full Time

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Sema Summary

Crawford & Company is seeking a Customer Service Representative in Iloilo. The position focuses on providing excellent customer support and requires strong communication skills. Ideal candidates should be proficient in handling customer inquiries and resolving issues. The role is hybrid, offering flexibility for remote work. A competitive salary and a full-time employment status are part of the offering.

About Company

Crawford & Company is a leading provider of claims management solutions and has a strong presence in the insurance industry.

Core Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Excellent communication skills
  • Problem-solving ability
  • Flexibility to work hybrid

Responsibilities

  • Handle customer inquiries
  • Resolve customer issues
  • Provide product information
  • Document customer interactions
  • Manage customer complaints
  • Assist with account management
  • Collaborate with team for service improvement

Must Have skills

CommunicationCustomer ServiceProblem-SolvingTime ManagementAdaptability

Nice To Have Skills

Conflict ResolutionTeam CollaborationTechnical ProficiencyEmpathyMultitasking

Job Keywords

Customer ServiceSupportCommunicationHybridClaims Management

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