Customer Service Representative
VXI Global Solutions
Posted
3 weeks ago
Quezon City
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
We are seeking a Mandarin Bilingual Customer Service Representative to join VXI Global Solutions in Quezon City. The role requires interacting with customers, resolving inquiries, and providing support in Mandarin and English. Ideal candidates should have experience in customer service and be comfortable working on-site in a full-time position. This role is perfect for those looking to enhance their communication skills while working in a fast-paced environment.
About Company
VXI Global Solutions provides innovative customer experience solutions, focusing on quality and customer satisfaction through comprehensive service offerings.
Core Requirements
- Fluent in Mandarin and English
- Strong communication skills
- Customer service experience
- Ability to work on-site
- Problem-solving abilities
Responsibilities
- Assist customers with inquiries and complaints.
- Provide support in both Mandarin and English.
- Document customer interactions.
- Resolve issues efficiently and effectively.
- Maintain a high level of customer satisfaction.
- Collaborate with team members as needed.
- Adhere to company policies and procedures.
Must Have skills
Nice To Have Skills
Job Keywords
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