Customer Service Representative
transcosmos Asia Philippines Inc.
Posted
last week
Quezon City, National Capital Region, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
As a Customer Service Representative, you will handle inbound customer calls and chats while ensuring customer satisfaction. This role requires a commitment to quality and adherence to company policies.
About Company
transcosmos Asia Philippines Inc. is part of transcosmos inc., providing various outsourcing services. The company focuses on enhancing client competitiveness through superior service and technology.
Core Requirements
- College Graduate or 2nd year college level
- Good communication skills
- Willingness to work on-site
- Ability to work weekends and holidays
- Customer service experience preferred
Responsibilities
- Handle inbound customer service calls and live chats.
- Provide accurate information and resolve customer concerns.
- Document interactions clearly per company procedures.
- Maintain quality and productivity standards.
- Collaborate with team leads for support.
- Ensure compliance with data privacy policies.
- Work on a fixed dayshift schedule.
Must Have skills
Job Keywords
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