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Probe CX

Customer Service Representative

Probe CX

Posted

4 days ago

Quezon City

Onsite

PHP 28K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join Probe CX as a Customer Service Representative and earn up to 28k monthly. The role requires you to assist customers with their inquiries for an Australian account.

About Company

Probe CX is a global customer experience organization focused on enhancing customer interactions through a blend of people and technology. They offer scalable CX solutions driven by a culture of diversity and accountability.

Core Requirements

  • High school graduate
  • BPO experience
  • Proficiency in English
  • Willingness to work on-site
  • Enthusiastic attitude

Responsibilities

  • Assist customers with inquiries
  • Resolve customer issues
  • Provide product information
  • Maintain customer records
  • Achieve performance metrics
  • Notify supervisors of difficult issues
  • Participate in training sessions

Benifits

  • Maxicare HMO
  • Work-Life Balance
  • Career Development
  • Yearly Salary Increase
  • Paid Training

Must Have skills

CommunicationProblem-solvingCustomer serviceBPO knowledgeTeamwork

Job Keywords

Customer ServiceBPOSupportClient InteractionHelpdesk

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