Customer Service Representative
NTT DATA North America
Posted
yesterday
Quezon City
Onsite
PHP 30K
Full Time
Sema Summary
The Customer Service Representative role at NTT DATA North America involves assisting customers with inquiries and providing support on various issues. Located in Quezon City, this full-time position requires effective communication skills and a commitment to delivering exceptional service. While specific experience levels are not detailed, candidates should be prepared to engage with customers directly, resolving their concerns efficiently. The role is ideal for individuals seeking to build a career in customer support and services.
About Company
NTT DATA North America is a leading provider of IT services and solutions, focusing on innovative technology and customer-centric approaches to enhance user experiences.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience preferred
- Ability to work effectively in a team
- Problem-solving skills
Responsibilities
- Respond to customer inquiries promptly
- Assist customers with product issues
- Resolve complaints efficiently
- Provide information about services
- Document customer interactions
- Maintain customer satisfaction
- Collaborate with team members to improve processes
Must Have skills
Nice To Have Skills
Job Keywords
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