Customer Service Representative
WebOcto
Posted
last month
Pune, Maharashtra, India
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The Customer Service Representative position at WebOcto is a full-time, on-site role located in Pune, India. The primary responsibility is to assist customers with inquiries, resolve issues swiftly, and ensure a high level of satisfaction. Ideal candidates will possess strong communication and problem-solving skills, and experience in customer interaction, although prior experience is preferred but not required. A high school diploma or equivalent is necessary, with a degree in a relevant field being advantageous.
About Company
WebOcto specializes in helping businesses build and improve their online presence, from brand creation to targeted marketing, enabling effective customer communication.
Core Requirements
- High school diploma or equivalent
- Proficiency in customer service
- Strong communication skills
- Problem-solving abilities
- Ability to manage multiple tasks
Responsibilities
- Assist customers with inquiries and issues
- Maintain clear communication with customers
- Resolve customer issues promptly
- Enhance overall customer experience
- Uphold company standards of professionalism
- Foster positive customer relationships
- Utilize customer support tools effectively
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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