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Customer Service Representative
EXL Service Philippines, Inc.
Posted
last week

Pasay, National Capital Region

Onsite

PHP 30K

Entry Level

Full Time

Job Categories

Customer Service BPO Insurance Support

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Sema Summary

EXL Service Philippines, Inc. is looking for a Customer Service Representative for their Insurance Account. Candidates should possess strong English communication skills and a willingness to work on-site in Pasay.

About Company

EXL Service is an American multinational professional services company primarily engaged in operations management and analytics, offering services in various sectors including insurance and banking.

Core Requirements

Senior High School or College Graduate
At least 1-year experience in BPO/Customer Service
Strong English communication skills
Willing to work on-site
Customer service orientation

Responsibilities

Provide exceptional customer service
Handle customer inquiries and complaints
Provide accurate information regarding products and services
Maintain customer records and documentation
Collaborate with team members to improve service
Resolve customer issues promptly
Participate in training and development programs

Benifits

Competitive Pay & Rewards
Comprehensive HMO Coverage
Learning & Development
Career Advancement

Must Have skills

English communicationCustomer service skillsProblem-solvingAdaptabilityTeamwork

Job Keywords

Customer ServiceBPOInsuranceCommunicationSupport

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