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Customer Service Representative
EXL Service Philippines, Inc.
Posted
3 months ago

Pasay, National Capital Region

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Customer Support Service Bilingual Onsite

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Sema Summary

Join EXL Service as a Customer Service Representative in Pasay. The role requires Spanish bilingualism for effective customer interaction.

About Company

EXL Service Philippines is a customer service provider specializing in efficient solutions and support services.

Core Requirements

Fluency in Spanish and English
Strong communication skills
Customer service experience preferred
Problem-solving abilities
High school diploma or equivalent

Responsibilities

Assist customers with inquiries and issues.
Provide product information and support.
Resolve customer complaints promptly.
Document customer interactions in the system.
Collaborate with teams to enhance service delivery.
Participate in training programs to improve skills.
Ensure customer satisfaction through effective service.

Must Have skills

CommunicationBilingual proficiencyCustomer serviceProblem-solvingTime management

Job Keywords

Customer ServiceBilingualSupportOn-siteFull-time

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