Customer Service Representative
EXL Service Philippines, Inc.
Posted
last week
Muntinlupa City, National Capital Region, Philippines
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
The role involves providing customer service for collections accounts. Candidates should have relevant experience and strong communication skills.
About Company
EXL Service is a multinational professional services company involved in operations management and analytics, serving various industries including finance, healthcare, and logistics.
Core Requirements
- Completed 2 years in college
- At least 6 months of collections account experience
- Strong English communication skills
- Ability to work on-site
- Experience in BPO setting
Responsibilities
- Manage collections accounts effectively.
- Provide excellent customer service.
- Communicate clearly with clients.
- Work collaboratively with team members.
- Report on account statuses.
- Resolve customer inquiries promptly.
- Maintain records and documentation.
Benifits
- Comprehensive HMO Coverage
- Learning & Development
- Career Advancement
Must Have skills
Job Keywords
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