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Semesteria

Customer Service Representative

Semesteria

Posted

2 weeks ago

Mandaluyong, National Capital Region

Onsite

PHP 25K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

As a Customer Service Representative, you'll provide support to customers in Mandaluyong, assisting with inquiries and resolving issues. This full-time role requires excellent communication skills and a friendly demeanor. It's suitable for junior candidates eager to develop their careers in customer support. Working on-site, you will be pivotal in ensuring customer satisfaction.

About Company

Semesteria is a forward-thinking company focused on delivering exceptional customer service and experiences.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Problem-solving abilities
  • Basic computer proficiency
  • Customer service experience

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Handle customer transactions
  • Provide product information
  • Maintain customer satisfaction
  • Document customer interactions
  • Work collaboratively with team members

Must Have skills

CommunicationProblem-solvingCustomer serviceAttention to detailAdaptability

Nice To Have Skills

Multilingual skillsTechnical proficiencySales experience

Tools Knowledge Requried

CRM softwareMicrosoft OfficePhone systemsEmail software

Job Keywords

customer supportservice representativecommunication skillsproblem resolutioncall center

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