Customer Service Representative
Probe CX
Posted
last week
Makati, National Capital Region
Onsite
PHP 10K
Mid Level
Full Time
Sema Summary
Probe CX is seeking a skilled Customer Service Representative with a passion for automotive. Candidates should have prior experience in customer complaint handling and excellent communication skills.
About Company
Probe CX is a global customer experience organization dedicated to enhancing interactions through the right blend of people and technology. With over 40 years of experience, they focus on delivering sustainable and socially responsible customer solutions.
Core Requirements
- High school graduate
- 2 years BPO experience
- Proficiency in English
- Customer complaint handling experience
- Ability to work onsite
Responsibilities
- Handle customer inquiries and complaints
- Provide information about products and services
- Maintain customer records
- Follow up with customers on resolved issues
- Assist in training new staff
- Collaborate with team members
- Ensure client satisfaction
Benifits
- Maxicare HMO
- Work-Life Balance
- Career Development
- Performance Incentives
- Paid Training
Must Have skills
Job Keywords
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