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Customer Service Representative
Adecco
Posted
yesterday

Kuala Lumpur, Malaysia

Onsite

MYR 5K

Intern Level

Contract

Job Categories

Customer Service Support Order Processing

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Sema Summary

Adecco is seeking a Customer Service Representative fluent in Mandarin to assist with order processing duties. This role is open to fresh graduates and is on-site in Kuala Lumpur, Malaysia. The successful candidate will be responsible for providing exceptional customer support and handling various order-related tasks. The position is contract-based and offers a competitive salary of up to MYR 5,000. This is an excellent opportunity for those starting their careers in customer service.

About Company

Adecco is a global workforce solutions provider that connects talent with opportunities. They deliver innovative staffing solutions and workforce management programs.

Core Requirements

Fluency in Mandarin
Strong communication skills
Customer service orientation
High school diploma or equivalent
Willingness to learn

Responsibilities

Assist customers with inquiries and order processing.
Handle communication in Mandarin.
Provide timely responses to customer requests.
Collaborate with team members to improve service delivery.
Maintain accurate records of customer interactions.
Support the onboarding of new customer service processes.
Participate in training sessions for service improvement.

Must Have skills

Customer serviceMandarin fluencyCommunicationProblem-solving

Nice To Have Skills

Time managementTeam collaborationAdaptability

Tools Knowledge Requried

CRM softwareMicrosoft OfficeOrder management systems

Job Keywords

customer serviceMandarin speakerorder processingcommunicationKuala Lumpur

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