Search for Jobs

Customer Service Representative
RFS Business Solutions Pvt Ltd
Posted
last week

Kolkata, India

Onsite

INR 15K

Entry Level

Full Time

Job Categories

Customer Service Support Call Center

Match

Skills

Experience

Industry

Sema Summary

The role involves making outbound calls to customers and conducting surveys. Candidates must be fluent in Urdu and Hindi and have experience in a domestic call center.

About Company

RFS Business Solutions specializes in outsourced contact center solutions and is known for its global reach and expertise in business process management.

Core Requirements

Fluency in Hindi and Urdu
Understanding of English for client communication
Minimum 1 year of experience in domestic call center
Attention to detail
Good communication and listening skills

Responsibilities

Make outbound calls to customers in Saudi Arabia
Conduct customer surveys and interviews
Explain questions clearly and record accurate responses
Maintain call quality and follow defined scripts
Communicate effectively with internal teams and clients
Handle outbound calling with confidence
Work comfortably in evening shifts

Must Have skills

Fluent in HindiFluent in UrduCommunication skillsListening skillsData accuracyConfidence in outbound calling

Job Keywords

Customer ServiceCall CenterOutsourcingCommunicationSurveys

Similar Jobs