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Hajir - HR Software

Customer Service Representative

Hajir - HR Software

Posted

5 days ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 50K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Representative will assist clients with inquiries and support needs. This role ensures high-quality customer service in an on-site capacity.

About Company

Hajir - HR Software specializes in providing comprehensive HR solutions to businesses in Nepal.

Core Requirements

  • Bachelor's degree preferred.
  • Strong communication skills.
  • Experience in customer support.
  • Ability to work in a team.
  • Familiarity with HR processes.

Responsibilities

  • Assist customers with their inquiries.
  • Resolve issues in a timely manner.
  • Coordinate with other departments for support.
  • Provide feedback on customer needs.
  • Document customer interactions.
  • Maintain customer records.
  • Contribute to service improvement initiatives.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceTime management

Job Keywords

Customer ServiceSupportHRCommunicationProblem-solving

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