Customer Service Representative
Molex
Posted
last week
Jurong West, West Region, Singapore
Onsite
SGD 5K
Mid Level
Full Time
Sema Summary
Molex seeks a proactive Customer Service Representative to manage order fulfillment for assigned accounts. The role involves responding to inquiries, coordinating post-order activities, and ensuring service quality.
About Company
Molex is a leading supplier of connectors and interconnect components, driving innovation in various industries. The company aims to create connections that enhance lives through advanced technology solutions.
Core Requirements
- Diploma or higher education
- 2-3 years of customer service experience
- Familiarity with Excel, Word, Outlook
- Experience in the electronics industry preferred
- Strong communication and problem-solving skills
Responsibilities
- Manage end-to-end order processing in SAP
- Coordinate customer requests related to orders
- Monitor order backlog and inform customers
- Analyze orders for scheduling agreements
- Manage shipping activities and special arrangements
- Handle customer complaints and documentation
- Provide monthly reporting updates to stakeholders
Must Have skills
Job Keywords
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