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Concentrix

Customer Service Representative

Concentrix

Posted

last week

Indonesia

Onsite

IDR 5M

Intern Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Concentrix is looking for a Customer Service Representative in Indonesia to provide exceptional service. The role requires strong communication skills and the ability to work in a fast-paced environment.

About Company

Concentrix is a global technology and services leader specializing in integrated solutions for top brands.

Core Requirements

  • High school diploma
  • Customer service experience
  • Strong communication skills
  • Attention to detail
  • Basic computer knowledge

Responsibilities

  • Meet contractual KPIs for service delivery.
  • Clarify and understand customer requirements.
  • Listen to customer needs and concerns.
  • Greet customers professionally.
  • Prepare accurate account notations.
  • Participate in customer satisfaction activities.
  • Document and retrieve information in systems.

Must Have skills

Customer serviceCommunicationComputer navigationDetail-orientedAdaptability

Job Keywords

Customer ServiceCommunication SkillsAttention to DetailProblem SolvingTeamwork

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