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Customer Service Representative
Callmax Solutions
Posted
yesterday

Imus, Calabarzon

Onsite

PHP 20K

Entry Level

Full Time

Job Categories

Customer Support Service Communication Sales

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Sema Summary

Callmax Solutions is seeking a Customer Service Representative for their onsite location in Imus, Calabarzon, Philippines. The role requires strong communication skills to assist customers effectively and manage inquiries. Ideal candidates will have a basic understanding of customer support practices and be prepared for a full-time position. The estimated salary for this position is up to PHP20,000 per month.

About Company

Callmax Solutions focuses on providing exceptional customer service and support to enhance client satisfaction in various industries.

Core Requirements

High school diploma
Strong communication skills
Customer service experience
Ability to work in a team
Problem-solving abilities

Responsibilities

Respond to customer inquiries promptly.
Handle customer complaints and provide solutions.
Document customer interactions accurately.
Provide product information to customers.
Assist in troubleshooting issues.
Follow up on customer feedback.
Collaborate with team members to improve service quality.

Must Have skills

CommunicationProblem-solvingTeamworkAdaptabilityCustomer focus

Nice To Have Skills

Technical supportSales skillsConflict resolutionTime management

Tools Knowledge Requried

CRM softwareEmailPhone systems

Job Keywords

CSRcustomer servicesupportcommunicationteamwork

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