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Customer Service Representative
Optum India
Posted
yesterday

Hyderabad, Telangana, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Service Operations Communication

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Sema Summary

The Customer Service Representative role at Optum India involves assisting customers with their queries and providing solutions in a timely manner. Candidates are expected to have strong communication skills and a customer-oriented approach. The position is full-time and located in Hyderabad, Telangana, India. Competitive salary and potential growth opportunities are likely included. Ideal for someone looking to develop their career in customer support.

About Company

Optum India is a leading healthcare services company focused on optimizing the health of individuals and communities.

Core Requirements

Strong communication skills
Customer service experience
Problem-solving abilities
Team collaboration skills
High school diploma or equivalent

Responsibilities

Assist customers via phone and email
Resolve customer inquiries effectively
Maintain customer service standards
Document customer interactions
Collaborate with team members
Provide feedback to improve operations
Stay updated on products and services

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkTime management

Nice To Have Skills

MultilingualTechnical skillsSales experienceAdaptabilityConflict resolution

Job Keywords

customer servicecommunicationsupportHyderabadproblem-solving

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