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Customer Service Representative
HSBC
Posted
last week

Ho Chi Minh City, Ho Chi Minh City, Vietnam

Onsite

SGD 3K

Entry Level

Full Time

Job Categories

Customer Finance Support Service Sales

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Skills

Experience

Industry

Sema Summary

Join HSBC as a Customer Service Representative, focusing on providing excellent customer service. This role requires effective communication and the ability to resolve customer issues promptly.

About Company

HSBC is a global financial services organization serving over 40 million customers. With a presence in 58 countries, HSBC offers diverse financial solutions.

Core Requirements

High school diploma
Proficiency in required languages
Ability to work in shifts
Customer-centric mindset
Experience in a fast-paced environment

Responsibilities

Handle customer contacts professionally.
Resolve customer issues at first contact.
Offer value-added products.
Maintain knowledge of key products.
Ensure compliance with internal controls.
Exhibit HSBC's Group Values and Behaviors.
Support colleagues for superior service.

Benifits

Flexible working
Professional development
Inclusive environment

Must Have skills

Excellent communication skillsPatienceEmpathyTeam collaborationProficiency in software applications

Job Keywords

Customer serviceHSBCSupportFinancial servicesCommunication

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