Customer Service Representative
HSBC
Posted
3 months ago
Ho Chi Minh City, Ho Chi Minh City, Vietnam
Onsite
SGD 3K
Junior Level
Full Time
Sema Summary
Join HSBC as a Customer Service Representative, focusing on providing excellent customer service. This role requires effective communication and the ability to resolve customer issues promptly.
About Company
HSBC is a global financial services organization serving over 40 million customers. With a presence in 58 countries, HSBC offers diverse financial solutions.
Core Requirements
- High school diploma
- Proficiency in required languages
- Ability to work in shifts
- Customer-centric mindset
- Experience in a fast-paced environment
Responsibilities
- Handle customer contacts professionally.
- Resolve customer issues at first contact.
- Offer value-added products.
- Maintain knowledge of key products.
- Ensure compliance with internal controls.
- Exhibit HSBC's Group Values and Behaviors.
- Support colleagues for superior service.
Benifits
- Flexible working
- Professional development
- Inclusive environment
Must Have skills
Job Keywords
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