Search for Jobs

Customer Service Representative
Concentrix
Posted
3 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 10M

Junior Level

Full Time

Job Categories

Customer Support Sales Service Operations

Match

Skills

Experience

Industry

Sema Summary

As a Customer Service Representative at Concentrix in Ho Chi Minh City, Vietnam, you will engage with customers to provide assistance and support. The role requires effective communication and problem-solving skills to address client inquiries. This full-time position is ideal for junior-level candidates looking to develop their careers in customer service. You'll be part of a dynamic team focused on enhancing customer satisfaction. Opportunities for training and growth will be provided.

About Company

Concentrix is a global leader in customer experience solutions, dedicated to providing exceptional service and innovative solutions to clients across various industries.

Core Requirements

High school diploma or equivalent
Strong communication skills
Problem-solving abilities
Customer-oriented mindset
Ability to work in a team

Responsibilities

Assist customers with inquiries and issues.
Provide information about products and services.
Resolve customer complaints efficiently.
Document interactions with clients.
Follow up on outstanding customer issues.
Maintain a positive customer experience.
Collaborate with team members for support.

Must Have skills

CommunicationProblem SolvingTeamworkActive ListeningCustomer Service

Nice To Have Skills

CRM SoftwareSales SkillsMultilingualTime ManagementAdaptability

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficePhone SystemChat Tools

Job Keywords

Customer ServiceSupportCommunicationProblem SolvingTeamwork

Similar Jobs