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Customer Service Representative
Policybazaar.com
Posted
last week

Gurugram, Haryana, India

Onsite

INR 30K

Entry Level

Full Time

Job Categories

Sales Customer Telecalling Service Support

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Sema Summary

This role involves driving sales of car servicing and care packages by engaging with car owners. Customer satisfaction and adherence to compliance are crucial for success.

About Company

Policybazaar.com is one of India's leading online insurance platforms with a focus on educating consumers about insurance products.

Core Requirements

Experience in automotive sales or tele-sales.
Strong communication skills in Hindi and/or English.
Customer-centric mindset.
Ability to work in a target-driven environment.
Problem-solving abilities.

Responsibilities

Handle inbound and outbound calls from prospective customers.
Pitch and sell car servicing packages.
Understand and recommend suitable packages to customers.
Address customer queries regarding services and pricing.
Coordinate with internal teams for service fulfillment.
Ensure accurate data entry in internal systems.
Achieve sales and productivity targets.

Must Have skills

CommunicationPersuasionCustomer HandlingMultitaskingProblem-solving

Job Keywords

Customer ServiceSalesTelecallingAutomotiveInsurance

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