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Customer Service Representative
Policybazaar.com
Posted
last week

Gurugram, Haryana, India

Onsite

INR 30K

Entry Level

Full Time

Job Categories

Customer Support Service Communication Sales

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Sema Summary

The Customer Service Representative assists customers with inquiries and resolves issues. This role requires communication skills and a customer-oriented mindset.

About Company

Policybazaar.com is a leading online platform for insurance and financial products in India, helping users compare and purchase policies.

Core Requirements

High school diploma or equivalent.
Excellent communication skills.
Problem-solving abilities.
Customer service experience preferred.
Ability to work in a team.

Responsibilities

Respond to customer inquiries via phone and email.
Resolve customer complaints effectively.
Provide information about products and services.
Assist customers in finding appropriate policies.
Document interactions and maintain records.
Collaborate with team members to improve service quality.
Follow up with customers to ensure satisfaction.

Must Have skills

CommunicationCustomer ServicePatienceProblem-solvingTeamwork

Job Keywords

Customer SupportServiceCommunicationProblem-solvingSales

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