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Customer Service Representative
Policybazaar.com
Posted
yesterday

Gurugram, Haryana, India

Onsite

INR 30K

Full Time

Job Categories

Customer Service Support Communication Sales

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Sema Summary

This role is for a Customer Service Representative at Policybazaar.com located in Gurugram. The representative will be responsible for providing excellent customer service and handling inquiries effectively. Strong communication and problem-solving skills are essential. The position is full-time and on-site, with an estimated salary of INR30000 per month. The company values effective communication and support.

About Company

Policybazaar.com is a leading online insurance aggregator in India, offering various financial and insurance products to help consumers make informed decisions.

Core Requirements

Bachelor's degree preferred
Strong communication skills
Experience in customer service
Problem-solving abilities
Ability to work in a team

Responsibilities

Handle customer inquiries via phone or chat
Provide accurate information about services
Resolve issues in a timely manner
Document customer interactions
Assist in managing customer accounts
Follow up on customer feedback
Collaborate with other departments to enhance service

Must Have skills

CommunicationProblem-solvingTeamworkTime managementConflict resolution

Nice To Have Skills

Sales skillsMultilingual abilityTechnical knowledgeCustomer relationship managementData entry

Job Keywords

customer servicesupportcommunicationproblem-solvingsales

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