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Customer Service Representative
Metacom Careers
Posted
yesterday

Gumaca, Calabarzon, Philippines

Onsite

PHP 20K

Full Time

Job Categories

Customer Support Service Healthcare Sales

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Sema Summary

As a Customer Service Representative for a healthcare account, you will engage with customers to assist them in resolving inquiries and enhancing their overall experience. The role requires strong communication skills and an ability to navigate healthcare-related queries effectively. This full-time position ensures you work on-site in Gumaca, Calabarzon, Philippines. Ideal candidates should be customer-oriented and capable of managing multiple inquiries efficiently. A salary of PHP20000 is offered, typical of similar roles in the region.

About Company

Metacom Careers specializes in connecting talented individuals with job opportunities in various sectors, including customer service and healthcare.

Core Requirements

High school diploma or equivalent
Experience in customer service
Strong communication skills
Problem-solving abilities
Familiarity with healthcare processes

Responsibilities

Respond to customer inquiries professionally.
Resolve issues and complaints effectively.
Provide detailed information on healthcare services.
Document customer interactions in the system.
Assist with service-related tasks as needed.
Collaborate with team members to improve service delivery.
Contribute to maintaining customer satisfaction levels.

Must Have skills

CommunicationCustomer serviceProblem-solvingAttention to detailAdaptability

Nice To Have Skills

Healthcare knowledgeTeam collaborationMultitaskingTime managementConflict resolution

Tools Knowledge Requried

CRM softwareOffice applicationsCommunication toolsHealthcare databasesCustomer feedback systems

Job Keywords

customer servicehealthcaresupportcommunicationproblem-solving

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