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Customer Service Representative
PT MitraComm Ekasarana
Posted
last week

Greater Semarang

Onsite

IDR 4M

Junior Level

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

We are looking for a Customer Service Representative fluent in Malay to join our team at PT MitraComm Ekasarana in Greater Semarang. This role involves addressing customer inquiries, resolving issues, and providing product information. You should possess exceptional communication skills and a passion for customer satisfaction. While experience is preferred, enthusiastic junior candidates are welcome to apply. The position is full-time and requires you to work on-site.

About Company

PT MitraComm Ekasarana is a leading company in the customer service industry, focusing on providing top-notch support and solutions to customers across various sectors.

Core Requirements

Fluency in Malay
Strong communication skills
Problem-solving abilities
Customer orientation
Ability to work in a team

Responsibilities

Assist customers with their inquiries.
Resolve customer issues promptly.
Provide product information.
Maintain accurate customer records.
Follow company policies and procedures.
Collaborate with team members.
Ensure customer satisfaction.

Must Have skills

CommunicationCustomer serviceProblem solvingTeamworkAdaptability

Nice To Have Skills

Sales skillsTime managementTechnical proficiency

Job Keywords

Customer ServiceSupportCommunicationProblem solvingService

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