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Customer Service Representative
AFFIN Group
Posted
yesterday

Greater Kuala Lumpur

Onsite

MYR 3K

Full Time

Job Categories

Customer Support Service Administrative Sales

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Sema Summary

As a Customer Service Representative at AFFIN Group in Greater Kuala Lumpur, you will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. This full-time role requires strong communication skills and the ability to resolve issues effectively. Candidates should have a passion for helping customers and a proactive attitude. This opportunity offers valuable experience in a dynamic service environment.

About Company

AFFIN Group is a leading organization in the financial services sector, providing various banking and related services to its customers.

Core Requirements

Strong communication skills
Problem-solving abilities
Ability to work in a team
Customer-focused mindset
High school diploma or equivalent

Responsibilities

Respond to customer inquiries
Provide information about products and services
Assist customers with their complaints
Process customer orders and requests
Maintain customer records
Collaborate with team to improve service quality
Follow up on customer interactions

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkTime Management

Nice To Have Skills

Sales SkillsTechnical ProficiencyMultitaskingAdaptabilityConflict Resolution

Job Keywords

Customer ServiceSupportCommunicationProblem SolvingTeamwork

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