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Customer Service Representative
Semesteria
Posted
3 weeks ago

Georgetown, Penang

Onsite

MYR 3K

Junior Level

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

The role of Customer Service Representative requires proficiency in Cantonese to assist customers effectively. Responsibilities include responding to customer inquiries, resolving issues, and providing product information. The candidate should possess excellent communication skills and a positive attitude. This position is full-time and based in Georgetown, Penang. No specific salary was mentioned, but an estimate is provided.

About Company

Semesteria specializes in connecting talents with rewarding job opportunities, aiming to enhance customer service experiences.

Core Requirements

Proficiency in Cantonese
High school diploma or equivalent
Strong communication skills
Customer service experience
Basic computer skills

Responsibilities

Respond to customer inquiries
Resolve customer issues
Provide product information
Document customer interactions
Maintain a positive attitude
Assist with order processing
Work on-site at Penang

Must Have skills

Cantonese languageCommunication skillsProblem-solvingCustomer serviceComputer literacy

Nice To Have Skills

Multilingual skillsSales experienceTeamworkAdaptabilityTime management

Job Keywords

Customer ServiceCantoneseCommunicationSupportGeorgetown

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