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Net2Source

Customer Service Representative

Net2Source

Posted

yesterday

Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 3K

Full Time

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Skills

Experience

Industry

Sema

Sema Summary

As a Customer Service Representative at Net2Source, you will engage with customers to address their queries and provide solutions. This role requires strong communication and interpersonal skills, typically necessitating a supportive and friendly demeanor. You will work onsite in Kuala Lumpur, Malaysia, contributing to customer satisfaction and loyalty. Having previous customer interaction experience will be advantageous.

About Company

Net2Source specializes in information technology and staffing solutions, focusing on delivering effective customer service across various sectors.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Problem-solving skills

Responsibilities

  • Respond to customer inquiries promptly
  • Assist customers with product information
  • Resolve issues in a timely manner
  • Maintain customer records accurately
  • Follow up with customers as needed
  • Provide feedback to management on service
  • Contribute to team goals and performance

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkActive listening

Nice To Have Skills

MultitaskingSales skillsTechnical know-how

Job Keywords

customer supportclient relationsservice representativehelpdeskcommunication skills

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