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Concentrix

Customer Service Representative

Concentrix

Posted

15 hours ago

Chiang Mai, Thailand

Onsite

THB 30K

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Sema Summary

The Customer Service Representative at Concentrix will be responsible for providing support and assistance to customers in Chiang Mai, Thailand. This role requires strong communication skills and a commitment to resolving customer inquiries. While specific experience requirements are not listed, a background in customer service is beneficial. The position is under a contract employment type, with an estimated salary of THB30,000 per month. Concentrix values customer satisfaction and aims to provide a positive service experience.

About Company

Concentrix is a global leader in customer engagement and technology, dedicated to enhancing customer loyalty through innovative solutions.

Core Requirements

  • High school diploma
  • Customer service skills
  • Strong communication
  • Problem-solving skills
  • Ability to work under pressure

Responsibilities

  • Assist customers with inquiries
  • Resolve service issues
  • Provide product information
  • Maintain customer satisfaction
  • Document customer interactions
  • Collaborate with team members
  • Follow company guidelines

Must Have skills

CommunicationProblem-solvingCustomer serviceAttention to detailTeamwork

Nice To Have Skills

MultilingualTechnical supportSales skillsTime managementAdaptability

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingContract

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