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Customer Service Representative
Tata Consultancy Services
Posted
last month

Bengaluru, Karnataka, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Service Support Management Operations

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Sema Summary

Tata Consultancy Services is seeking a Customer Service Representative to join their Bengaluru team. The role involves providing exceptional service to domestic customers. Candidates should demonstrate strong communication skills and a proactive attitude. This is a full-time position designed for junior-level applicants with a passion for customer relations. Interested candidates can take part in a direct walk-in opportunity.

About Company

Tata Consultancy Services is a leading global IT services, consulting, and business solutions organization. They are dedicated to delivering customer-centric solutions that drive business growth.

Core Requirements

High school diploma or equivalent
Excellent communication skills
Ability to work in a team
Proficient in Hindi and English
Customer service experience preferred

Responsibilities

Handle customer inquiries professionally.
Resolve customer complaints effectively.
Provide product and service information.
Follow up on customer interactions.
Maintain accurate customer records.
Assist with order processing.
Collaborate with team members to improve service.

Must Have skills

CommunicationProblem-solvingCustomer-orientedTeamworkTime management

Nice To Have Skills

CRM softwareSales experienceMultilingual supportConflict resolutionData entry

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmailPhone systemsChat tools

Job Keywords

Customer ServiceCommunication SkillsBengaluruFull-timeTCS

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