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Customer Service Representative
Thermo Fisher Scientific
Posted
last week

Bengaluru East, Karnataka, India

Onsite

INR 40K

Entry Level

Full Time

Job Categories

Customer Support Service Sales Administration

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Sema Summary

The Customer Service Representative will provide support to clients through invoicing, order management, and administration. The role requires dedication to customer satisfaction and effective communication with teams and clients.

About Company

Thermo Fisher Scientific is a global leader in scientific services, providing innovative technologies and solutions for life sciences and analytical challenges.

Core Requirements

High school graduate, Bachelor's preferred but not crucial
2-3 years of customer service experience
Experience in SSC/multinational environment is a plus
Proficient in Microsoft Office
Strong written and verbal communication skills

Responsibilities

Provide outstanding customer service to external customers
Handle customer requirements and partner concerns
Become proficient in Customer Relationship Management systems
Implement company policies and training guidelines
Meet daily/weekly/monthly performance metrics
Participate in cross training and support activities as needed
Maintain high level of data accuracy and quality

Must Have skills

Attention to detailProblem-solvingMultitaskingSelf-motivationStrong communication skills

Job Keywords

Customer ServiceSupportProblem SolvingCommunicationMicrosoft Office

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