Search for Jobs

Customer Service Representative
Concentrix
Posted
14 hours ago

Bangkok, Bangkok City, Thailand

Onsite

THB 30K

Entry Level

Full Time

Job Categories

Customer Support Service Communication Sales

Match

Skills

Experience

Industry

Sema Summary

The Customer Service Representative at Concentrix will be responsible for assisting customers with their inquiries and providing solutions in a timely manner. This is a full-time position located in Bangkok, Thailand, suitable for entry-level candidates or those with some experience. The role requires excellent communication skills and a customer-oriented mindset. The representative will engage with customers across various platforms to ensure satisfaction. There may be opportunities for career growth and development within the company.

About Company

Concentrix is a global provider of customer engagement services, dedicated to enhancing customer experiences by supporting various businesses across different sectors. Known for valuing talent and fostering growth, Concentrix creates a supportive workplace that enhances both customer and employee satisfaction.

Core Requirements

High school diploma
Customer service experience
Strong communication skills
Problem-solving abilities
Ability to work in a team

Responsibilities

Assist customers with inquiries
Resolve complaints
Provide product information
Manage customer accounts
Document customer interactions
Maintain customer satisfaction
Collaborate with team members

Must Have skills

CommunicationProblem-solvingCustomer FocusTeamworkAdaptability

Nice To Have Skills

Sales SkillsTime ManagementMultitaskingTechnical ProficiencyPositive Attitude

Tools Knowledge Requried

CRM SoftwareMS OfficeChat ToolsPhone SystemsEmail

Job Keywords

Customer ServiceSupportCommunicationProblem SolvingTeam Player

Similar Jobs