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Tech Yantra

Customer Service Representative

Tech Yantra

Posted

5 days ago

Ahmedabad, Gujarat, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Representative will assist customers and provide solutions to their inquiries. The role is focused on enhancing customer satisfaction through effective communication.

About Company

Tech Yantra is a leading firm specializing in technology and customer service solutions, dedicated to enhancing user experience and satisfaction.

Core Requirements

  • High school diploma or equivalent.
  • Strong communication skills.
  • Proven experience in customer service.
  • Ability to handle complaints and problems.
  • Basic computer knowledge.

Responsibilities

  • Assist customers with inquiries and concerns.
  • Provide information about products and services.
  • Handle customer complaints with professionalism.
  • Process orders and manage returns.
  • Maintain records of customer interactions.
  • Collaborate with team members to ensure customer satisfaction.
  • Meet personal and team performance targets.

Must Have skills

Communication skillsProblem-solvingTime managementInterpersonal skillsConflict resolution

Job Keywords

Customer ServiceCommunicationProblem-SolvingSupportSales

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